Legal, Security & Service Level Agreements
VISUAL DIGIT NIGERIA LIMITED • RC 869948 • Effective Date: February 16, 2010 (Continuously Maintained 2026)
1. Enterprise Privacy Policy
VISUAL DIGIT NIGERIA LIMITED (RC 869948), headquartered at No. 5 Soile Street, Obawole, Ifako-Ogba, Lagos State, Nigeria, is committed to safeguarding corporate client data and personal identifiable information (PII) handled across our digital systems.
We collect and process technical requirements, contact coordinates, and codebase telemetry solely for the purpose of executing contracted engineering sprints, fulfilling technical support obligations, and maintaining platform uptime. Under no circumstances is client information sold or monetized.
2. Data Processing Agreement (DPA)
Our Data Processing Agreement establishes rigorous data protection safeguards aligned with international standards (including NDPR and GDPR adequacy principles). When Visual Digit architects, hosts, or manages data pipelines for enterprise clients:
- All database and in-flight communications are encrypted using AES-256 and TLS 1.3 standards.
- Data is processed strictly in accordance with documented client instructions and cloud boundary scopes.
- Engineers and subcontractors operate under strict, legally enforceable non-disclosure agreements with automated access revocation.
3. Responsible Security Disclosure
Security is the cornerstone of our engineering discipline. We maintain an open vulnerability reporting channel for ethical security researchers and enterprise clients.
To report potential vulnerabilities or security anomalies in Visual Digit infrastructure or client staging clusters, please transmit an encrypted advisory to info@visualdigit-ng.com. We acknowledge verified reports within 24 hours.
4. Service Level Agreements (SLA)
For clients subscribed to Visual Digit Site Reliability Engineering (SRE) and managed cloud maintenance tiers, we contractually commit to: